Citizen Consultation
Citizen consultation on the corruption risks identified by the entity's processes - validity 2025
CITIZEN CONSULTATION ON THE CORRUPTION RISKS IDENTIFIED BY THE ENTITY'S PROCESSES - Validity 2025
Responsible department: Planning and Organizational Development Group - Planning Advisory Office.
Invited interest group: officials and citizens in general.
Period of realization: The Entity will receive observations during a period of seven calendar days, between August 15 and August 22, 2025.
Objective of the consultation:
To invite interest groups to actively participate in the process of reviewing and formulating observations regarding the corruption risks identified and updated in the risk maps of the sixteen (16) institutional processes for the 2025 period, in accordance with the guidelines established in the new methodology of the Administrative Department of Public Function (DAFP) and in the EDG.10 Guide for Risk Management (consult the guide here or download the attached document)
Participation methodology:
Interested parties —officials and citizens in general— may send their observations, contributions, and suggestions to the email: wilson.clavijo@migracioncolombia.gov.co
Each comment received will be:
- Answered directly to the sender.
- Sent to the corresponding process(es) for their respective evaluation and consideration.
Once the consultation is finalized, a summary with the main results and observations received will be published on the institutional website.
Result of the consultation:
The Planning Advisory Office published the consolidated corruption risks on the institutional website between August 15 and 22, 2025, the period established for the consultation.
During this time, no observations or comments were received from interested parties (officials and citizens); however, the Entity keeps its institutional channels open for receiving proposals that contribute to strengthening the management of corruption risks identified in the SIG process maps of the Entity.
Whereby the system and method for determining the costs associated with PEP TUTOR are adopted
To know the observations and/or suggestions of the project “Whereby the system and method for determining the costs of services associated with procedures and actions subject to collection by Migración Colombia, for setting the fee for the issuance of the Special Permanence Permit for Legal Representatives and/or Custodians adopted by Decree 1209 of 2024”
Draft resolution
“Whereby the system and method for determining the costs of services associated with procedures and actions subject to collection by Migración Colombia, for setting the fee for the issuance of the Special Permanence Permit for Legal Representatives and/or Custodians adopted by Decree 1209 of 2024”
Name of the activity: Whereby the system and method for determining the costs of services associated with procedures and actions subject to collection by Migración Colombia, for setting the fee for the issuance of the Special Permanence Permit for Legal Representatives and/or Custodians adopted by Decree 1209 of 2024
Responsible department: Subdirectorate of Foreign Affairs
Invited value group(s): Citizens in general
Period in which the activity will be carried out: From February 20 to 24, 2025
Methodology: Suggestions and/or observations from citizens will be received through the following link.
This consultation is finalized. You can consult the analysis of observations and the supporting documents in the process document selection.
Downloadable files: There are files to download.
Guide for Provision of Civil Service Career Positions by Appointment
Project: Guide for Provision of Civil Service Career Positions by Appointment
Name of the activity: To know the observations and/or suggestions on the draft guide for Provision of Civil Service Career Positions by Appointment in the UAEMC.
Responsible department: Human Talent Sub-directorate – Personnel Administration, Selection, and Incorporation Group.
Invited value group(s): Entity's officials
Period in which the activity will be carried out: Between January 16 and January 20, 2025.
Methodology: In order to collect observations and suggestions, this Google Form was created, which you can access by clicking here.
Document to review: Guide for Provision of Civil Service Career Positions by Appointment
Information and documents for consultation: This guide is applicable to all officials with civil service career rights of the Special Administrative Unit Migración Colombia and begins with the stage of verifying available permanent and temporary vacancies and the respective requirements established in Article 1 of Law 1960 of 2019, and ends with the issuance of administrative acts of appointments and the updating of changes in the entity's information systems.
Result of the consultation: In the following report you will find the answers to the observations and suggestions submitted to the draft Guide for Provision of Civil Service Career Positions by Appointment. We appreciate your participation.
Draft resolution “Whereby the PEP TUTOR adopted by Decree 1209 of 2024 is implemented.”
Name of the Activity: To know the observations and/or suggestions on the draft resolution for the implementation of the Special Permanence Permit for Legal Representatives and/or Custodians adopted by Decree 1209 of 2024.
Responsible department: Subdirectorate of Foreign Affairs.
Invited value group(s): Citizens in general.
Period in which the activity will be carried out: Between November 8 and November 13, 2024.
Methodology: Suggestions and/or observations from citizens will be received through the following form.
Suggestions and/or observations will be answered by email to the observer. At the end of the consultation, the result will be published on the website.
Information and documents for consultation: In compliance with Decree 1209 of 2024, the Special Administrative Unit Migración Colombia implements the procedure for accessing and issuing the Special Permanence Permit for Legal Representatives and/or Custodians (PEP Tutor).
This consultation is finalized. You can consult the analysis of observations and the supporting documents in the process document selection.
(Has files to download)
Project “Whereby the Tocancipá Migratory Services Facilitator Center is suppressed and Resolution 2092 of 2023 is repealed”
To know the observations and/or suggestions on the project “Whereby the Tocancipá Migratory Services Facilitator Center is suppressed and Resolution 2092 of 2023 is repealed”
Draft Resolution:
“Whereby the Tocancipá Migratory Services Facilitator Center is suppressed and Resolution 2092 of 2023 is repealed”
Name of the activity: To know the observations and/or suggestions on the draft resolution "Whereby the Tocancipá Migratory Services Facilitator Center is suppressed and Resolution 2092 of 2023 is repealed ".
Responsible department: Planning Advisory Office.
Invited value group(s): Entity's officials.
Period in which the activity will be carried out: Between January 20 and 24, 2025.
Methodology: Suggestions and/or observations from officials will be received at the email address magda.villanueva@migracioncolombia.gov.co
Suggestions and/or observations will be answered through a general report, published on the website.
Here are the documents for consultation:
Resolution "By which the Tocancipá Migratory Services Facilitator Center is suppressed and Resolution 2092 of 2023 is repealed."
Citizen consultation on fees for NO regular charter and POA flights
To gather observations and/or suggestions on the Draft Resolution "By which the system and method for collecting fees associated with migratory control services for irregular flights (cargo planes, charters, air taxis, air ambulances and similar) and the granting of the Permit to Develop Other Activities (POA) – Technical Assistance and Concerts, events or artistic activities, provided by the Special Administrative Unit Migración Colombia" are defined.
Draft Resolution
"By which the system and method for collecting fees associated with migratory control services for irregular flights (cargo planes, charters, air taxis, air ambulances and similar) and the granting of the Permit to Develop Other Activities (POA) – Technical Assistance and Concerts, events or artistic activities, provided by the Special Administrative Unit Migración Colombia" are defined.
Activity Name:
To gather observations and/or suggestions on the Draft Resolution that defines the system and method for collecting fees associated with irregular flights (charter) and the granting of the Permit to Develop Other Activities (POA) – Technical Assistance and Concerts, events or artistic activities.
Responsible Department:
Sub-directorate of Migratory Control / Advisory Office of Planning / Legal Advisory Office / General Directorate.
Invited Interest Group:
Companies operating irregular commercial flights, companies requiring specialized technical assistance that cannot be obtained in the country or those intending to enter the country to perform artistic presentations on tours or mass events, and aeronautical service operators requiring on-tarmac migratory control services.
Period in which the activity will take place:
The Entity will receive comments and observations between January 20 and 24, 2025, a period of 5 business days.
Methodology:
To collect observations and suggestions, this Google Form was created, which can be accessed by clicking here. After the 5 business days have passed, the observations and/or suggestions received will be reviewed and the responses will be published on the same website.
Document under consultation:
Draft Resolution "By which the system and method for collecting fees associated with migratory control services for irregular flights (cargo planes, charters, air taxis, air ambulances and similar) and the granting of the Permit to Develop Other Activities (POA) – Technical Assistance and Concerts, events or artistic activities, provided by the Special Administrative Unit Migración Colombia" (PDF)
Consultation Result:
During the enabled period, no observations or suggestions were registered for the Draft Resolution.
(https://www.migracioncolombia.gov.co/consulta-ciudadana/consulta-ciudadana)
Citizen Consultation
Citizen consultation is a participation mechanism that seeks to gather opinions, suggestions, proposals, comments, or contributions from users, citizens, and interest groups regarding projects, regulations, policies, programs, or procedures carried out by the entity before their formulation or decision-making.
Considering the importance of citizen participation in the management of Migración Colombia, the Entity has provided the following information to gather opinions and observations from the public.
Activity Name: Prioritization of Procedures and Services to be intervened.
Responsible Department: Citizen Attention and Relationship Group – General Directorate
Invited Value Group(s): General citizenry and Public Entities
Period in which the activity will take place: Between April 14 and May 14, 2023
Information and documents for consultation
According to the Integrated Planning and Management Model (MIPG), the policy of simplification, rationalization, and standardization of procedures aims to reduce transaction costs in the interaction of citizens with the State, through the rationalization, simplification, and automation of procedures; so that citizens can access their rights, fulfill obligations, and carry out commercial or economic activities quickly and effectively with the State.
In this sense, Migración Colombia has prepared the following documents for citizen consultation, in order to receive observations and comments from value groups, regarding the proposed prioritization for the intervention and improvement of procedures and services, thus contributing to decision-making.
- Consultation Channels
To know the Attention Channels, click here.
Below, you will find some documents of interest for citizen consultation exercises:
Integrated Planning and Management Model
Draft regulations for comments
Evaluation Tool
FILES FOR DOWNLOAD
By which the system and method for determining the costs associated with the PEP TUTOR are adopted
To gather observations and/or suggestions on the project “By which the system and method for determining the costs of services associated with procedures and actions subject to collection by Migración Colombia, for the setting of the fee for the issuance of the Special Stay Permit for Legal Representatives and/or Guardians adopted by Decree 1209 of 2024”
Draft resolution
“By which the system and method for determining the costs of services associated with procedures and actions subject to collection by Migración Colombia, for the setting of the fee for the issuance of the Special Stay Permit for Legal Representatives and/or Guardians adopted by Decree 1209 of 2024”
Activity Name: By which the system and method for determining the costs of services associated with procedures and actions subject to collection by Migración Colombia, for the setting of the fee for the issuance of the Special Stay Permit for Legal Representatives and/or Guardians adopted by Decree 1209 of 2024
Responsible Department: Sub-directorate of Foreign Affairs
Invited Value Group(s): General citizenry
Period in which the activity will take place: January 22 to 29, 2025
Methodology: Suggestions and/or observations from the public will be received through the following link.
(File available for download)
Certification of draft resolution modifying Resolution 3671 of 2021
Name of activity: Certification of the public consultation and participation process for the Draft Resolution "Whereby Resolution 3671 of 2021, which adopts the Specific Manual of Functions and Labor Competencies for the staff of the Special Administrative Unit Migración Colombia for the profile (file) of the position with the designation DIRECTOR GENERAL OF SPECIAL ADMINISTRATIVE UNIT Code 0015 Grade 25”, is modified.
Responsible department: General Secretariat - Human Talent Sub-directorate.
Invited value group(s): Entity officials, interested parties and general public.
Publication period: Between November 21 and 28, 2024.
Documents for review:
Certification of public consultation and participation process for the Draft Resolution "Whereby Resolution 3671 of 2021, which adopts the Specific Manual of Functions and Labor Competencies for the staff of the Special Administrative Unit Migración Colombia for the profile (file) of the position with the designation DIRECTOR GENERAL OF SPECIAL ADMINISTRATIVE UNIT Code 0015 Grade 25 ”.
Information and documents for consultation: The Special Administrative Unit Migración Colombia, in compliance with the principle of publicity and the provisions of article 2.2.2.6.1 of Decree 1083 of 2015 modified by article 4 of Decree 498 of 2020 and numeral 8 of article 8 of Law 1437 of 2011, certifies the publication of the Draft Resolution "Whereby Resolution 3671 of 2021, which adopts the Specific Manual of Functions and Labor Competencies for the staff of the Special Administrative Unit Migración Colombia for the profile (file) of the position with the designation DIRECTOR GENERAL OF SPECIAL ADMINISTRATIVE UNIT Code 0015 Grade 25", so that the value groups can submit observations and concerns to the Administrative Act of modification."
(Has file to download)
Draft Resolution “Whereby the system and method for charging non-regular charter flight fees and the granting of POA are defined”
Draft Resolution
“Whereby the system and method for charging fees associated with the attention of non-regular flights (charter) and the granting of the Permit to carry out Other Activities (POA) – Technical assistance and Concerts, artistic events or activities, provided by the Special Administrative Unit of Migración Colombia are defined”
Name of activity:
To gather observations and/or suggestions on the Draft Resolution that defines the system and method for charging fees associated with the attention of non-regular flights (charter) and the granting of the Permit to carry out Other Activities (POA) – Technical assistance and Concerts, artistic events or activities.
Responsible department:
Migration Control Sub-directorate / Planning Advisory Office / Legal Advisory Office / General Directorate.
Invited interest group:
Companies requiring specialized technical assistance that cannot be obtained in the country or by those intending to enter the country to perform artistic presentations on tours or mass events, and aeronautical service operators requiring on-tarmac migration control service.
Period during which the activity will take place:
The Entity will receive comments and observations between November 18 and 22, 2024, a period of 5 business days.
Methodology:
In order to collect observations and suggestions, this Google Form was created, which you can access by clicking here. Once the 5 business days have passed, the observations and/or suggestions received will be reviewed and the responses will be published on the same website.
Document subject to consultation:
Draft Resolution "Whereby the system and method for charging fees associated with the attention of non-regular flights (charter) and the granting of the Permit to carry out Other Activities (POA) – Technical assistance and Concerts, artistic events or activities, provided by the Special Administrative Unit of Migración Colombia” (PDF)
Result of the consultation:
In the following report you will find the answers to the observations and suggestions submitted for the draft Resolution. We appreciate your participation.
(Has file to download)
Update of Migración Colombia's Personal Data Processing Policy
Name of activity: To gather observations and/or suggestions on the draft update of the Data Processing Policy and the administrative act by which it is updated.
Responsible department: Foreigners Sub-directorate - Information Management Policies and Guidelines Group.
Invited value group(s): Entity officials, users, citizens and interest groups.
Period during which the activity will take place: Between October 15 and 19, 2024.
Methodology: In order to collect observations and suggestions, this Google Form was created, which you can access via the following link.
Documents for review: Migración Colombia's Personal Data Processing Policy and Resolution by which the Policy is updated and the previous one is repealed.
Information and documents for consultation: The Special Administrative Unit Migración Colombia, in compliance with the Transparency and Access to Information Law, and committed to guaranteeing the protection of information, updated the Data Processing Policy in order to build a transparent, clear policy that protects the rights of citizens and information owners, publishes for observations and considerations the draft Personal Data Processing Policy and the Administrative Act of update.
Form link:
(Has files to download)
Citizen participation mechanisms provided by Migración Colombia
How can you participate?
The citizen participation mechanisms provided by Migración Colombia are:
- Citizen consultation
It is the mechanism by which citizens learn about, comment on and propose ideas for the plans, programs, strategies and normative projects that the Entity will develop during the fiscal year.
Click here to learn about the consultation exercises provided by Migración Colombia.
- Participation Instances
These are meeting spaces, virtual or in person, to promote dialogue and create conditions for citizens and value groups to ask about institutional information and management results. Migración Colombia develops these spaces through virtual forums, Border Dialogues for Life conversations, public hearings, fairs, among others.
- Means for citizen participation
The channels of interrelation with the Entity's interest groups are: the institutional website, institutional social networks, the Citizen Consultation Center and all those in-person or virtual service channels provided by Migración Colombia for citizens and value groups.
- Consultation channels
To learn about the Service Channels, click here.
- Citizen participation mechanisms
Citizen participation mechanisms are of popular or authoritative origin, depending on whether they are promoted or presented directly through a request endorsed by citizen signatures or by authority in the terms of Law 1757 of 2015.
Participatory public hearings. Participatory public hearings are an accountability mechanism, as well as a public act convened and organized by administration entities to evaluate the management carried out and its results with the intervention of citizens and social organizations. (Article 55 Law 1757 of 2015)
Accountability: Accountability is understood as the process made up of a set of norms, procedures, methodologies, structures, practices and results by which public administration entities at the national and territorial level and public servants inform, explain and make known the results of their management to citizens, civil society, other public entities and control bodies, based on the promotion of dialogue. (Article 48 Law 1757 of 2015).
Citizen oversight: It is the democratic mechanism of representation that allows citizens or different community organizations to exercise vigilance over public management, regarding administrative, political, judicial, electoral, legislative authorities and control bodies, as well as public or private entities, non-governmental organizations of national or international character operating in the country, in charge of the execution of a program, project, contract or the provision of a public service. (Article 1 Law 850 of 2003)
Compliance Action: This is a mechanism enshrined in Colombian legal order, developed from Article 87 of the Constitution, in order to grant natural or legal persons the possibility of going before the jurisdiction to demand compliance with a duty that arises by virtue of a law or an administrative act and which is not being observed.
Tutela Action: This is a mechanism by which every person may claim before the judges, the immediate protection of their fundamental constitutional rights, whenever these are violated or threatened by the action or omission of any authority.
Petition: It is the fundamental right of every person to submit respectful requests to the authorities for reasons of general or particular interest and to obtain a prompt resolution.
Complaint: It is the manifestation of protest, censure, discontent, or nonconformity formulated by a person in relation to conduct they consider irregular by one or more public servants in the performance of their duties.
Claim: It is the right of every person to demand, vindicate, or request a solution, whether for general or particular reasons, regarding the improper provision of a service or the lack of attention to a request.
Suggestion: It is the manifestation of an idea or proposal to improve the service or management of the entity.
Congratulations: It is the manifestation of joy and satisfaction with a service provided or the management of the entity.
Denunciation: It is the reporting to a competent authority of possibly irregular conduct, so that the corresponding criminal, disciplinary, fiscal, administrative - sanctioning or ethical-professional investigation can be carried out.
Information Request: A petition formulated to access public information, without the need for applicants to prove their identity, the type of interest, the reasons for submitting their request, or the purposes for which the requested data will be used.
Personal Data Request: This is a request to change and/or delete information corresponding to the user's personal data that requires corrections or updates.
Procedure: A set or series of steps or actions regulated by the State, which users must carry out to acquire a right or comply with an obligation provided for or authorized by law. Some documents of interest regarding Citizen Participation provided by the Entity are the following:
Citizen participation and accountability strategy
](https://www.migracioncolombia.gov.co/rendicion-de-cuentas/rendicion-de-cuentas-36371)
Anti-corruption and Citizen Service Plan
