Participation for needs assessment and problem identification is the involvement of citizens and stakeholders in the process of collecting and analyzing information to identify and explain the problems that directly or indirectly affect them, based on data, ideas, facts, experiences, and proposals related to the characterization of the situation addressed, which allows identifying the problems and needs of the entity's value groups. This is based on the Administrative Department of Public Function.

Migración Colombia has made available the following tools to carry out the needs assessment and problem identification process with stakeholders.

• Border Dialogues for Life
• Forums and conversations
• Public hearings
• Citizen Consultation Center - PQRSDF

Assessment Tool

Migración Colombia has satisfaction surveys applied in person or virtually. These tools are useful for understanding the perception of value groups in relation to citizen participation spaces.

The surveys and access to the links are listed below:

Physical resource:

• Evaluation survey for accountability dialogue methodologies, included in the Integrated Planning and Management Model under code ERCF.20

Virtual resource:

• Citizen experience survey in procedures
• Citizen participation survey, where the possibility of evaluating citizen participation spaces and accountability is located.

Toolkit

Below, you will find some documents of interest for citizen participation exercises in needs assessment and problem identification.

User characterization

Border Dialogues for Life

Publication of results: Updated report (See Annex)

Publication of results in videos

Infographic Health of the Venezuelan migrant population in Colombia

Observatory of Migrations, Migrants and Human Mobility (OM3) of Migración Colombia

Regulations governing the Entity

Migración Colombia Publications

Studies and research

Open Data

PAAC Monitoring Reports

Pre-diagnoses of the Border Dialogues for Life

 

THERE ARE FILES TO DOWNLOAD.